We're always working to update our technology to create easier and more convenient ways for members to do their banking. View new and upcoming improvements below, and check back for updates!
PHONE AND ONLINE SUPPORT ENHANCEMENTS COMING SOON
Exciting enhancements are coming to the Cascade FCU’s phone and digital support!
Beginning April 9, you may notice an enhanced experience when you call, chat with us, or send a secure message during business hours.
We recently launched a new team at Cascade dedicated to supporting members through our phone and digital channels. This enhancement allows us to:
- Resolve member needs more quickly with a dedicated team.
- Answer calls, chats, and messages faster.
- Deliver quicker in-person service as our branches receive fewer calls.
- Continue providing local, personalized service members expect from our new team based at our Kent headquarters.
We’re excited to improve how you connect with us. For details on our hours and the many ways to reach us, visit our contact us page.
REFER FRIENDS & FAMILY
You can earn up to $500
by giving the gift of membership.
You and those you refer can take advantage of the benefits of being a Cascade FCU member.