We're always working on our technology to create easier and more convenient ways for members to do their banking. View new and upcoming improvements below and check back for updates!
PHONE AND ONLINE SUPPORT ENHANCEMENTS
Exciting enhancements are coming to the Cascade FCU’s phone and digital support!
On April 9, we launched an enhanced experience when you call, chat with us, or send a secure message during business hours.
This enhancement allows us to:
- Resolve member needs more quickly with a dedicated team.
- Answer calls, chats, and messages faster.
- Deliver quicker in-person service as our branches receive fewer calls.
- Continue providing local, personalized service members expect from our new team based at our Kent headquarters.
For details on our hours and the many ways to reach us, visit our contact us page.
NEW ONLINE BANKING WIDGET: FUND YOUR ACCOUNT, MOVE YOUR DIRECT DEPOSIT, AND MORE
A new "Just for You" widget is available in online and mobile banking. This widget features:
- Simplified account funding. Easily move funds from an existing account at another institution to fund their Cascade FCU account.
- Instant eStatement enrollment. eStatements are better for the environment and keep your personal information out of your mailbox. Quickly enroll to start receiving your statement in online and mobile banking.
- Direct deposit switch. Change your direct deposit to Cascade FCU! Simply select your payroll provider and verify your information to change your direct deposit to Cascade.
- Refer a friend. Refer friends and family using a sharing feature within the widget.
- Explore products. Take a look at different products that you're interested in and apply.
REFER FRIENDS & FAMILY
You can earn up to $500
by giving the gift of membership.
You and those you refer can take advantage of the benefits of being a Cascade FCU member.